The facts in focus—CSS Anual Report 2008/09
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Pensions Administration Service

Phone: 1300 001 777

N.B. Calls to 1300 numbers from anywhere in Australia are charged at a fixed rate. That rate may vary from the price of a local call and may also vary between telephone service providers. Calls from public and mobile phones may be timed and charged at a higher rate.

Opening hours – 9.00 a.m. to 5.00 p.m. (local time), Monday to Friday (public holidays excepted).

Please have your reference number when you call – it’s shown on the top right-hand corner of your Pension Advice Letter.
You can:

Email:  pensions@css.gov.au
Fax: 02 6272 9614
TTY: 02 6272 9827

Remember to ring this number, your telephone must have TTY capability - (most phones don’t have this facility).