Member Services Online

Are you receiving a pension from the CSS?

If you are, please use
Pensioner Services Online »

Member Services Online offers you a range of convenient services to help you manage your super. You can:

To take advantage of the facilities at Member Services Online, you will need your Access Number. If you do not have an Access Number or it has expired, you will need to call us on 1300 000 277 to receive one now.

Information for first time users

If you forget or want to change your Access Number, you will have to answer the two questions you gave us. This will allow us to verify your identity so you can create a new Access Number online rather than resubmit a signed form as is currently required.

Pop-up blocker

Member Services Online opens in a new browser window which may not show if you have a pop-up blocker activated. The pop-up blocker should either be de-activated or you should change the settings to allow pop-ups from this site. If you have any queries about this site email members@css.gov.au

Windows Vista

Members using Windows Vista may experience performance issues while accessing Member Services Online.

What the i-Estimator can't be used for

You will not be able to use this service at all if:

Have you paid a transfer value into the CSS?

Please note if you have paid a transfer value into the CSS, the i-Estimator will not correctly calculate your benefit in the following scenarios:

You may continue to use the i-Estimator for other benefit projections.
If you have any questions or require an estimate please call us on 1300 000 277 or by email members@css.gov.au

Enter Member Services Online »