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System availability

From time to time, CSS and Comsuper perform maintenance on our online services. For your convenience, this page outlines the expected future system maintenance schedules. Any system issues affecting our online services will also be advised on this page.

If you are experiencing any problems accessing or using our online services please read this page carefully before contacting the Customer Information Centre.

Public website

There are no scheduled outages at this time.

Member and Pensioner Services

The Member Services Online (MSO) and Pensioner Services Online (PSO) portals will be unavailable at the following times for scheduled system maintenance. All times are shown in Australian Eastern Daylight Time (AEDT).

Service affected	Scheduled start time	Scheduled end time
No scheduled outages at this time

If you are experiencing a problem outside of the scheduled maintenance periods or receive a system issues or error message, please refer to system issues for more information before contacting the Technical Help Desk.

Employer Services

Outages for Employer Sevices can be found on the ESO wesite.

Known system issues

Some members using Internet Explorer 9 (IE9) may be experiencing difficulties accessing online services. Please refer to our troubleshooting guide for assistance. We apologise for any inconvenience.

Your Government Super at Work