Benefit processing over the Christmas break

Pension benefit payments will be processed until close of business on 21 December 2009. Pension claims that are made by this date will be paid on pension payday 14 January 2010.

Cash lump sum payments will be processed up until close of business on 23 December 2009 and these payments should be in your account by 31 December 2009.

The processing of all payments will start again on 4 January 2010.

If your payment needs a manual calculation, processing may take two to four weeks. If you have switched to the cash investment option, have multiple memberships or have pre-1996 transfer values this may be relevant to you.