Contact us

Use this area to contact us and provide feedback.

For information about your super

WEB www.css.gov.au
PHONE 1300 000 277
EMAIL members@css.gov.au
FAX 02 6272 9612
POST PO Box 22, Belconnen ACT 2616
Members Overseas please call the switchboard on + 61 2 6272 9000
TTY - 02 6272 9827

For information about ARIA investments and governance

WEB www.aria.gov.au
EMAIL secretary@aria.gov.au
PHONE 02 6263 6999
FAX 02 6263 6900
POST GPO Box 1907, CANBERRA ACT 2601

If you have a complaint

EMAIL complaints@css.gov.au
PHONE 02 6272 9081
FAX 02 6272 9802
POST The CSS Complaints Officer, PO Box 22, BELCONNEN ACT 2616

If you are still not satisfied

Contact the Superannuation Complaints Tribunal (SCT), an independent arbitrator set up by the Australian Government to resolve members’ complaints. Lodging a complaint with the SCT is free of charge if you are dissatisfied with our response or we cannot resolve your situation within 90 days.

EMAIL info@sct.gov.au
PHONE 1300 780 808
FAX 03 8635 5588
WEB www.sct.gov.au
POST Superannuation Complaints Tribunal,
Locked Bag 3060, GPO MELBOURNE VIC 3001