Current topics
Investment update
The year that's been – a message from our Acting CEO
Need to contact us over the holidays?
Switching investments in December?
Benefit processing over Christmas
At Work for You wrap up
Contact us

Find out more
Member services online
Use i-Estimator
FREE super workshop
Forms and publications
Market volatility and your super

Useful links

Investment update

You can keep an eye on how our Default fund and Cash Investment Option are performing by checking out our monthly update - just visit the CSS investment performance page.

The year that's been – a message from our Acting CEO

During 2010, ARIA remained focused on achieving our two strategic objectives – consistently superior investment performance, and providing our members with information and advice to help them make the right superannuation decisions.

Continuing volatility has been the dominant trend in financial markets throughout 2010. However our investment returns remain competitive in difficult global market conditions.

This year, we've greatly improved the processing times for benefit payments and the provision of information to members; we'll be working closely with our administrator to further enhance our services over the next 12 months.

My best wishes to you and your family for a safe and happy holiday season.

Peter Carrigy-Ryan
Acting Chief Executive Officer

Need to contact us over the holidays?

Our contact centre will be open on all business days over the holiday season. If you have any questions, you can call us on 1300 000 277 between 9.00 am and 5.00 pm.

Switching investments in December?

If you are considering switching investment choices this month, please send your request to us as soon as possible.

The cutoff to receive switch forms is the last Friday of the month, so we need to receive switch forms by close of business 31 December 2010. Remember, to factor in public holiday post office closures if you're mailing your form.

Benefit processing over Christmas

We'll be processing pension benefit payments until close of business on 16 December 2010. Pension claims processed by this date will be paid on pension payday 30 December 2010.

We'll be processing cash lump sum payments right through the Christmas period. If your payment needs a manual calculation, processing may take two to four weeks.

At Work for You wrap up

Our At Work for You team has had another busy year presenting public and in-house workshops all around Australia.

The team will continue their great work next year so check out the 2011 public workshop schedule in January.

If you'd like to learn more about your super, ask your HR department to organise a workshop – just call 02 6263 6999 for more information.

Contact us

Email members@css.gov.au
Phone 1300 000 277
Fax 02 6272 9612
Web www.css.gov.au
TTY 02 6272 9827
Post CSS, PO Box 22, Belconnen ACT 2616
Street Unit 4, Cameron Offices, Chandler St, Belconnen ACT 2617

WARNING – THIS DOCUMENT CONTAINS GENERAL ADVICE OR INFORMATION ONLY
The information in this document is general information only and has been prepared without taking into account your personal objectives, financial situation or needs. You should consider any advice in this document in light of your personal objectives, financial situation or needs before acting on it. You may wish to consult a licensed financial planner to do this. If you are looking at acquiring a financial product you should obtain a Product Disclosure Statement and consider its contents before making any decisions.